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Terms of Service

Last updated: 8 August 2026

1. The agreement

These terms are between you and [Your legal name or company], [Street, City, Country], the provider of CasePruve. By creating an account or using the service you accept them.

2. Your account

You need an accurate email address and must keep your credentials safe. You are responsible for everything done through your account. You must be at least 16 years old and use CasePruve for professional purposes.

3. Plans, billing and cancellation

The Free plan is limited to 5 testimonials and 2 case studies, includes a "Made with CasePruve" mark, and caps video at 2 minutes. Paid plans (Starter, Pro, Agency) are billed monthly in advance through Stripe and renew automatically until you cancel. Cancelling stops the next renewal and you keep access until the end of the paid period.

As a consumer in the EU you have a 14-day right of withdrawal. By starting a paid plan immediately you ask us to begin the service during that period; if you then withdraw, we refund the unused part. Prices exclude VAT where it applies.

4. Your content

You keep all rights to the testimonials, case studies and posts in your workspace. You grant us only the licence needed to host, process and display that content so the service works. You confirm you have permission from the people who gave you testimonials to store and publish them.

5. AI-generated content

Case studies and social posts are drafts produced by an AI model from the testimonial you provide. They can contain mistakes. Review and edit every draft before publishing — you remain responsible for what you publish, including any claims about results.

6. Acceptable use

  • Do not upload unlawful, defamatory or infringing content.
  • Do not fabricate testimonials or misrepresent who gave them.
  • Do not attempt to break, overload or reverse engineer the service.
  • Do not resell the service except under an Agency plan.

We may suspend accounts that seriously or repeatedly breach these rules.

7. Availability

We work to keep CasePruve available, but the service is provided without a guaranteed uptime and may be interrupted for maintenance or by third-party providers.

8. Liability

Nothing here limits liability that cannot be limited by law, including for death, personal injury, fraud, or your statutory consumer rights. Otherwise our total liability is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect or consequential loss.

9. Ending the agreement

You can delete your account at any time from Settings. We may terminate with 30 days' notice, or immediately for a serious breach. On termination your content is deleted as described in the Privacy Policy.

10. Changes and governing law

We may update these terms; material changes will be announced at least 30 days in advance. The agreement is governed by the law of the country where [Your legal name or company] is established, without removing the protection of mandatory consumer rules in your own country. Questions: support@casepruve.com.